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How to Cancel Your Subscription
How to Cancel Your Subscription

Although we strive to provide a seamless experience. We understand that circumstances change, and you may need to cancel your subscription.

Jason Breault avatar
Written by Jason Breault
Updated over 7 months ago

1. Contact Support

  • Reach out to our support team to request the cancellation of your subscription. You can contact support via email, phone, or through our online chat system. Once you contact support, a support ticket will be generated and assigned to a "Doorcast Specialist."

2. Consultation with a "Doorcast Specialist"

  • A dedicated "Doorcast Specialist" will handle your cancellation request. They will reach out to discuss your reasons for cancellation and explore any possible solutions.

3. No Refund Policy

  • Please be aware that Doorcast operates under a strict no-refund policy. We are unable to refund subscription fees for any reason.

4. Gathering Feedback

  • We value your feedback. During the cancellation process, our "Doorcast Specialist" will gather feedback on the reasons for your cancellation. Your insights will help us improve our services.

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