1. Contact Support
Reach out to our support team to request the cancellation of your subscription. You can contact support via email, phone, or through our online chat system. Once you contact support, a support ticket will be generated and assigned to a "Doorcast Specialist."
2. Consultation with a "Doorcast Specialist"
A dedicated "Doorcast Specialist" will handle your cancellation request. They will reach out to discuss your reasons for cancellation and explore any possible solutions.
3. No Refund Policy
Please be aware that Doorcast operates under a strict no-refund policy. We are unable to refund subscription fees for any reason.
4. Gathering Feedback
We value your feedback. During the cancellation process, our "Doorcast Specialist" will gather feedback on the reasons for your cancellation. Your insights will help us improve our services.